Systems & Data Manager

Reference: JOB1138
Employer: The Frick

Systems & Data Manager The Systems & Data Manager is responsible for providing hands-on support for a number of technical networks: phones, copiers, computers (wifi), as well as assisting with AV support for the site as needed. Provides assistance to both the CFO and the Director of Policy & Internal Resources with any number of ongoing projects.

Reports to: Director of Policy & Internal Resources

Hours: Monday - Friday, 9:00 a.m. – 5:00 p.m., some weekend and evening work required Full-time, non-exempt with benefits

Responsibilities:

  • With the Director of Policy & Internal Resources, manages the relationships between the vendors who provide technical assistance for the following: computer network (Shiloh Services), Avaya telephone system (AEC), Toshiba copiers, etc.
  • Presents as the first-line of response to manage on-site tech issues such as phones, computers, copiers, wifi, proprietary applications, etc.
  • Liaises with other departments to determine data/technical support needs; assist with the collection of data, assist in streamlining the processes and provides analysis
  • Maintains an accurate physical equipment inventory of all PCs, printers, laptops, iPads, servers, credit card machines and other hardware
  • With the CFO – ensures that the site is PCI compliant and work to keep the organization in good standing
  • Manages the Outbound (reservation) database: Counter Point, Outbound, etc.
  • Maintains the accuracy of the Frick’s Outlook site calendar
  • Handle other duties as requested

Qualifications:

  • Minimum of 2 years of data management experience – demonstrated aptitude for systems configuration and problem solving
  • Network server familiarity, preferred
  • Windows Office computer experience and proficiency required (specifically Excel, Word, Outlook, etc.) - technical know-how, a plus
  • A quick learner with the ability to prioritize tasks under pressure
  • A trustworthy, creative individual and someone who is not afraid of a challenge
  • Possess the ability to work independently but also be a team player
  • Excellent customer service and communication skills and presents with a professional demeanor
  • Excellent organizational skills with attention to detail and accuracy
  • Clearance of a criminal background check To apply, please send a cover letter and resume to: HR@TheFrickPittsburgh.org

 

posted January 28, 2019